A training business that stopped answering the same email
The problem
Every new group of students asked the same forty questions. The founder was the help desk, the teacher and the sales team all at once.
What I built
A clear course site with step-by-step onboarding, a built-in help centre, and alerts that spotted stuck students before they emailed.
What happened next
A one-off build turned into a monthly working relationship, and the same client later asked me to build a second programme.
